Our Services

Our new property management software, Urbanise, is an innovative, integrated system to support your Owners Corporation with daily automated processes for administration, accounts, bank reconciliation and financial reports. Residents can receive notices and announcements via SMS and email updates concerning the property and vote online via StrataVote for the AGM, SGM and/or Committee meetings. We have an online portal and mobile app for all lot owners to access their personal accounts any time.

The Community Portal provides access to all owners to view building and financial information, insurance documents, reports and meeting document. Lot owners can access their personal accounts and levy balances and update account details online anytime. Owners and tenants are able to submit maintenance requests, key orders, building enquiries and view notices and announcements regarding the building.

At Bayside Strata, we adopt a hands on, proactive approach to strata property maintenance including regular site visits to monitor the building and personally meet with contractors on site. Committee members are invited to meet with the Owners Corporation Manager for a walk-around the building at each site visit and a report will be sent to the Committee.

• Prepare and maintain the Owners Corporation Register as required under the Act;

• Create and update the roll list with the lot owners, agents and tenants details

• Update the rental agreements and contact details for owners, agents and tenants

• Record all Notices of Disposition and Acquisition following settlements

• Maintain all relevant documents for the Owners Corporation

• Apply for an ABN and registration for GST (new properties)

• Prepare and forward all correspondence, notices, etc; as directed by the Owners Corporation

• Work closely with members/committees to ensure Owners Corporation is maintained at the highest standards

In line with our customer-centric approach, we have partnered with accountants, auditors and a legal team to provide an extra level of service to all our clients and peace of mind that all strata services, accounting and legal compliance requirements are being maintained to the highest standard.

• Ensure all processes and procedures are in place for the Owners Corporation to meet to their legal requirements under the Owners Corporation Act 2006

• Provide advice to members and the committee on matters relating to the Owners Corporation and relevant statutory regulations and Acts

• Circulate the Owners Corporation Registered Rules and Model Rules to all lot owners, agents and tenants and monitor adherence to the rules (as applicable)

• Monitor any legislative changes and update the Committee, Owners and Residents as required

• Ensure all documents and templates correctly reference current legislation

• Produce Owners Corporation Certificates for members (as required)

• Obtain a maintenance plan for all prescribed Owners Corporations and establish a maintenance fund in line with the maintenance works scheduled

• Arrange, administer and renew all Owners Corporation insurance policies

• Obtain annual quotations from insurance brokers with the most competitive premiums

• Submit and manage insurance claims on behalf of the Owners Corporation

• Maintain an insurance claim history log and update the Committee regarding all claims.

• Organise insruance valuatons every four years to ensure that the building cover is accurate and the properties are not over or under-insured.

• Budget review meeting with the Committee before the AGM (no additonal cost).

• Prepare annual budgets and present it to the Committee and OC members for approval at the Annual General Meeting – including the Administration Fund and Maintenance Fund budgets (as applicable)

• Continually monitor the budget for the Committee and obtain competitive quotes for ongoing services for the Owners Corporation to maintain the budget as much as possible

• Budget review meeting with the Committee before the AGM (no additonal cost).

• Prepare annual budgets and present it to the Committee and OC members for approval at the Annual General Meeting – including the Administration Fund and Maintenance Fund budgets (as applicable)

• Continually monitor the budget for the Committee and obtain competitive quotes for ongoing services for the Owners Corporation to maintain the budget as much as possible

• Apply for the tax file number, registration for GST (as required)

• Create individual bank accounts with our secure banking partner, Macquarie Bank – this includes the everyday cash account and investment accounts for the Owners Corporation

• Maintain a financial record for the Owners Corporation inclusive of daily banking, levy payments and account reconciliation

• Record, check and pay Owners Corporation invoices and accounts;

• Maintain all related accounting procedures and submit Financial Statements;

• Lodge annual tax returns and quarterly BAS reports (as required);

• Accurately maintain financial records and prepare financial reports for members to be presented at the Annual General Meeting

• Issue Owners Corporation levy fee notices in line with the approved budget at the Annual General Meeting

• Issue levy reminders for lots in arrears (as required)

• Issue final fee notices and organise debt collection for arrears recovery (as required)

• Issue monthly financial reports and an arrears list update to the Committee.

Maintain all relevant documents for the Owners Corporation including:

- A copy of the Plan of Subdivision

- Owners Corporation Register

- Reports & Accounts

- Strata insurance policies

- Common seal for the Owners Corporation

- Contact list of companies, tradespeople or suppliers for the building

- Service contracts and warranties

• Create and update the roll list with the lot owners, agents and tenants’ details

• Update the rental agreements and contact details for owners, agents and tenants

• Record all Notices of Disposition and Acquisition following settlements

• Prepare and forward all correspondence, notices, etc as directed by the Owners Corporation

• Work closely with members/committees to ensure Owners Corporation is maintained at the highest standards